We are pleased to share important news about a new Mental Health Crisis Assessment Service (MHCAS) launched by Central and North West London NHS Foundation Trust (CNWL). From 27th January 2025, individuals experiencing a mental health crisis can visit this 24/7 walk-in service at St Charles Hospital in Kensington and Chelsea.
This service provides a calm, therapeutic alternative to visiting an emergency department. Anyone aged 18 or over living in Harrow, Kensington and Chelsea, Westminster, Brent, or Hillingdon can access support.
What to Expect at MHCAS?
✅ A safe, welcoming environment for mental health support
✅ A specialist nurse will assess you shortly after arrival
✅ Access to hot drinks, food, and a quiet space
✅ Referral to psychological therapies or voluntary sector services if needed
If you or someone you know is struggling, you can visit MHCAS for immediate in-person support.
📍 Location: St Charles Hospital, Kensington and Chelsea
📞 Need help? You can also contact your Community Mental Health Team or call the CNWL Single Point of Access line 24/7 for support: 0800 0234 650
For more details, visit the CNWL website.
💙 Mental health support is available when you need it most—please don’t hesitate to reach out.